A RTW group decided to modernize their POS system throughout all of their European stores. They wanted to simplify and make more fluid boutique and e-commerce replenishment, global and inter-company orders and inter-boutique/warehouse product transfers all while optimizing the client experience, of course!
This decision consisted of implementing new, ‘digital-in-store’ solutions. Managing the customer relationship and accessing stock management via iPad gave much more mobility to sales staff in-boutique; while the project presented many challenges, the ultimate advantages were even more numerous!
COD4IS was entrusted with the global management of this international project.
Throughout this mission of POW Assistance, COD4IS coordinates between the client, the software company and the providers based in different countries.
COD4IS orchestrates the steps and the participants taking into consideration the risks posed by the health crisis imposing closures and reopenings of boutiques in different countries.
For the client, COD4IS organizes and steers a full range of actions: audits of tests going through the acceptance of the solution and different interfaces.